Laundry POS for drop-off, pickup, and day-to-day job flow

Reduce missed jobs, track pickups, and give staff a clear daily work list.

Salam System supports laundry and dry-cleaning operations with a laundry-specific workflow: drop-off, promised dates, job status, pickup, partial payment, receipts, and job reporting so the counter and backroom team stay aligned without repeat entry.

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Drop-off & pickup Due dates + job status Partial payment WhatsApp pickup messages
Examples of Laundry-style operations such as wash-fold and dry cleaning businesses
Built for laundry counters that need active job lists, clearer pickup handling, and smoother handover between the counter and staff.
Drop-off & pickup Due dates + job status Partial payment Receipts + in-house tickets Clothes location updates WhatsApp pickup messages Sales status
New order flow (6 steps)

A counter routine staff can follow so nothing gets missed during busy hours.

Every new order follows the same routine: start the order, select the customer, add items, choose the due date, save with or without payment, then review the summary and print.

Start a new order from the laundry main menu
1 Start order

Enter from the main menu so staff can start a new order quickly at the counter.

Select the customer for the laundry order
2 Select customer

Find an existing customer or register a new one before items are added.

Add laundry items to the order
3 Add laundry items

Add items and services with clear quantities, UOM, and pricing.

Choose the due date for the laundry order
4 Choose due date

Set the promised due date so pickup timing and workload stay under control.

Save the order with or without payment
5 Save only, deposit, or full payment

Save with no payment, take a deposit, or collect full payment based on the customer's situation.

Review the new order summary and print
6 Review the new order summary and print

Review the new order summary, then print the receipt and in-house ticket from the same screen.

Outputs

What customers receive, staff use, and owners review.

This section focuses on what the system produces after an order is saved: receipts, tickets, a printed report, and the owner online summary.

Laundry sales receipt
Sales receipt

For counter customers, with totals, paid amount, and balance.

Detailed in-house ticket
Detailed in-house ticket

For orders that need fuller details and careful handling.

Simple in-house ticket
Simple in-house ticket

For fast counter ops, easier for staff to read at a glance.

Job report
Job report

Review daily staff work: completed, pending, and still awaiting pickup.

Owner online summary
Owner online summary

An online owner summary for checking trends and statuses without waiting for manual reports.

After order / daily operations

The screens staff use after the order is saved and while daily operations are running.

This section focuses on active order follow-up, item locations, pickup messaging, and completing pickup at the counter.

Laundry in-progress work list
In-progress list

Track jobs that are still in progress, what is due soon, and what to work on first today.

Manage laundry item locations
Manage location

Update locations (rack/slot) for faster pickups.

Prepare WhatsApp pickup message
WhatsApp pickup follow-up

Prepare a pickup follow-up message with item details, subtotal, SST, and balance due so customers can understand the amount clearly.

*EXPERT LAUNDRY AND DRY CLEANING SDN BHD* *Order*: PF-26-000004 *Customer*: MUHAMMAD OMAR (0103250994) *Date*: 06-04-2026 09:51:43 *Items* 1) BAJU MELAYU SILK - 2 PCS DRY CLEAN "L" 1 x RM24.00 Subtotal: RM24.00 | SST: RM1.92 | Total: RM25.92 2) PILLOW DRY CLEAN "L" 3 x RM40.00 Subtotal: RM120.00 | SST: RM9.60 | Total: RM129.60 3) HANDBAG HALF LEATHER 1 x RM148.00 Subtotal: RM148.00 | SST: RM11.84 | Total: RM159.84 4) BAJU KURUNG SEQUIN DRY CLEAN FULL SET 1 x RM27.00 Subtotal: RM27.00 | SST: RM2.16 | Total: RM29.16 5) WASH LOAD (HOT) 4.8 x RM8.00 Subtotal: RM38.40 | SST: RM3.07 | Total: RM41.47 6) WASH LOAD TOYS 2.53 x RM10.00 Subtotal: RM25.30 | SST: RM2.02 | Total: RM27.32 *Amount Summary* Subtotal (before SST): RM382.70 SST: RM30.61 Rounding: -RM0.01 Total (incl. SST): RM413.30 Paid: RM0.00 Balance Due: RM413.30 Pickup: Pending
Pickup update and full settlement
Pickup update and full settlement

Confirm collected items, settle the remaining balance, and close the order clearly at the counter.

Laundry terminal setup

Run POS on desktop or a supported Android device that fits your counter.

Use a dedicated terminal for a fixed counter, or a supported Android device for more flexible operations. The setup can match your outlet count, counters, and printing needs.

Desktop POS

Great for fixed counters with monitor, receipt printer, and cash drawer.

Android terminal / Android phone

For smaller counters or more flexible operations - an Android device can act as a POS terminal.

Multi-outlet ready

Add terminals/outlets as you grow without switching systems.

Printing options

Review receipt/ticket printing options based on your counter needs.

Laundry POS physical setup
Laundry plans

Choose Laundry plan when your operations need a specialized workflow

Laundry plan starts at RM149/month with 10 users and 1 terminal included. Fits laundry businesses with specialized workflow: drop-off, pickup, partial payment, and job status.

Optional Add-on Items

Add extra terminals or activate compliance add-ons such as e-Invoice and SST when you truly need them.

Add-on Standard POS Terminal

Increase the number of Standard POS terminal seats.

RM 129.00 per unit/month
Add-on e-Invoice

Malaysian e-Invoice compliance (IRBM integration).

RM 100.00 per unit/month
Add-on SST

Sales & Service Tax compliance.

RM 100.00 per unit/month

The prices above are a quick reference. If you want to activate an add-on, share your workflow and we will recommend the best-fit setup.

When operations grow larger

Adding counters or outlets? You can upgrade to Premises or Retail plan without changing systems.

FAQ

Quick answers for laundry operations.

If you have a unique workflow (pickup delivery, special tags, bundles), share a summary and we will review the best-fit setup.

Yes. You can accept partial payments and the system shows the outstanding balance and pickup status clearly.

It shows jobs that still need action, for example, orders not fully collected, orders with an outstanding balance, or jobs still waiting to be completed. Once an order is fully settled and fully collected, it no longer appears in this list.

Yes. You can choose simple or detailed in-house tickets and set them based on your workflow so staff can work faster.

Yes. Staff can prepare and send WhatsApp pickup messages to follow up on orders that are still waiting to be collected, while clearly referring to the order number, balance, and pickup status.

Yes. POS can run on desktop or on Android devices. For more flexible operations, an Android phone can be used as a terminal. For fixed counters, a dedicated terminal is usually more comfortable.
Review your laundry setup

Share your counters, outlets, and laundry workflow. We will recommend the best-fit setup.

Tell us your services (wash/dry clean/iron), drop-off/pickup flow, and whether you prefer simple or detailed in-house tickets. If you want WhatsApp pickup messages, mention that too.

30-day trial No credit card, you can continue with the same data
Drop-off to pickup flow Review tickets, balances, and the right pickup flow
Counter planning Review outlets, terminals, and printing needs
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Send via WhatsApp to share your laundry workflow faster. We can review whether the Laundry setup fits and suggest the next step.

Need another page?

Go straight to the page that matches your workflow.

Short summaries to help you choose the right page without guessing.

Plans Hub
Plans Hub

Compare all plans quickly, then jump to the page that fits your operation.

Invoicing page
Invoicing (no POS)

For document-first teams: invoices, quotations, proformas, customer records, and consistent PDFs.

Vendor page
Vendor

For stalls and small counters: fast selling, simple receipts, and daily records.

Premises page
Premises

For fixed-counter premises like boutiques, spas, salons, and barbershops. See workflow and setup examples.

Retail page
Retail

For item-heavy shops like groceries, pet stores, and hardware. See workflow and counter setup examples.